Safety Alert: US Food and Drug Administration warns of investigation of acute non-viral hepatitis illness “Real Water” brand alkaline water – Do not drink, cook, sell or serve Real Water

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The US Food and Drug Administration (FDA), along with the Centers for Disease Control and Prevention (CDC) and the Southern Nevada Health District is investigating a number of reports of acute non-viral hepatitis in the state of Nevada.

The consumption of “Real Water” brand alkaline water is the only common link identified among all of these cases to date. This brand of alkaline water is owned by Real Water Inc., headquartered in Mesa, Arizona.

Although the investigation is ongoing, epidemiologic information currently indicates that this alkaline water product may be the cause of the illnesses.

FDA is in the beginning stages of this investigation, and there may be additional products connected to this outbreak. FDA has initiated an investigation at the firm.

As this outbreak investigation continues, the FDA will provide additional updates to this advisory as more information becomes available.

Recommendations

Consumers, restaurants, and retailers should not drink, cook with, sell, or serve “Real Water” alkaline water, until more information is known about the cause of the illnesses. These products include but are not limited to 5-gallon containers (sold through home delivery/subscription), bottles (sold on-line and in stores), and the “Real Water” concentrate (sold on-line).

The 5-gallon containers are delivered to homes in the following areas, according to the firm’s website:

  • Honolulu, HI through Aloha Water
  • Orange County, CA through Paradise Bottling Company
  • St. George, UT through Real Water Southern Utah
  • Tucson, AZ through Aqua Pure
  • Ventura and Santa Barbara, CA through Real Water Gold Coast
  • Additionally, according to the firm’s website, Real Water is sold in 1 gallon, 500 mL (16.9oz.), 1 liter, and 1.5-liter plastic bottles and in a 750 mL glass bottle.

Symptoms of all types of hepatitis, including non-viral hepatitis, are similar and can include fever, fatigue, loss of appetite, nausea, vomiting, abdominal pain, dark urine, clay or gray-colored bowel movements, joint pain, yellow eyes, and jaundice. Those experiencing these symptoms should contact their doctor.

Who to Contact

Consumers who have symptoms should contact their health care provider to report their symptoms and receive care.

To report a complaint or adverse event (illness or serious allergic reaction) please call the FDA Consumer Complaint Coordinator at 949-608-3530.

More information at www.fda.gov/.

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